How do I prevent customers from exiting the app?

For iPads

Once your kiosks have been all configured to your liking, be sure to enable Guided Access to prevent customers from closing the app. It's a built-in feature in iOS that lets you lock an Apple device to a particular app. Users won't be able to exit that app without knowing your pre-set pin. See Apple's Guided Access tutorial for more information on how to set it up, or check out our video demonstration below.

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For Android Tablets

For Android Tablets, the Guided Access equivalent is called Pinning. Enable app pinning to prevent customers from leaving the app and always take safety precautions to secure your physical device. See Google's Pinning tutorial for more information.